Thursday, April 21, 2005

Can you hear me now? Too freakin' bad!

So, Ivan Seidenberg, the CEO of Verizon, is upset. Apparently, we as customers have become too demanding. Apparently, he wishes people would stop with their pie-in-the sky dreams of having a cell phone that works in their house. And Wi-Fi? Don't even think about it! My favorite quote from the article, though, is:

"Why in the world would you think your (cell) phone would work in your house?" he asked. "The customer has come to expect so much. They want it to work in the elevator, they want it to work in the basement."
Now, correct me if I'm wrong, but didn't Verizon have their "Can You Hear Me Now?" guy in an elevator during a commercial? Wonder where we needy customers get our ideas?